Big Church Day Out
Telephone: 0800 043 2688
Description: The Big Church Day Out is a Christian non-profit music festival that takes place in Wiston, West Sussex, and is best known for its contemporary Christian music. Many musical types are represented to appeal to all denominations of the Christian faith.
Service supplied: Motorola two-way radio communication equipment with RAS (Radio Allocation System) allowING equipment to be booked in and out to users on a daily basis. Full on-site installation and 24/7 support.
Details: DCRS has supplied the Big Church Day Out since 2009. For 2019 the order comprised 70 DP4600 radios and a multi-channel repeater system, followed by a further 300 radios. This year RAS was also added to assist with the allocation of radios and stop potential losses. The organisers attended the DCRS office to run through their exact requirements and to make sure the RAS met with their needs.
Feedback: Organiser Tim Nash said: “The commitment and care shown to us by DCRS is outstanding. Always ready to help understand our needs and explain to us the options available, Steve, Ray and all the hire team respond quickly to every query and situation. DCRS takes time to see the hire process from a customer’s point of view and seeks to make it a seamless process. I’d have no hesitation in recommending them”.
Sea Change Festival
Company: Integro Entertainment & Sport Insurance
Telephone: 0203 915 0343
Description: A festival of music, art, culture, food and drink in Totnes, Devon.
Service supplied: Insurance – public liability, employers liability, hired-in equipment and cancellation.
Details: This was the first year that Tim Rudland at Integro E&S acted as the broker to Sea Change Festival. Having placed their policies, the festival got in touch on the Wednesday prior to the festival opening on the Friday. The supplier for the main stage had let them down and the stage was not going to arrive. With artists and fans already en route, and no stage for the bands to perform on, their biggest fear was that they would have to cancel.
The Integro team advised the best course of action and a new supplier for the staging was sourced. At such late notice this would usually have incurred an extra cost, however, as the right insurance policy was in place, the cost was covered and the event went ahead.
It was the biggest year yet for Sea Change, with more bands, more speakers, more structures and more hours than in previous years.
Feedback: Sea Change Festival said: “It was a really stressful experience but Integro was incredibly helpful and calm from the eye of the storm right through to getting this resolved. We’ll be coming back to them to set up cover next year. Let’s hope for calmer waters!”