Customer Excellence

Products and services to help diversifying venues deliver excellence to customers.


Lotus Belle HireWild Hare Events
07855 229568

Wild Hare Events is the largest supplier of Lotus Belles in the UK and is partnered with a number of other companies (under the Wild Hare banner) offering a complete one-stop-shop for weddings, events and festivals.

Its inventory includes a fleet of Lotus Belle tents and interiors to sleep up to 300 people, and two Lotus Mahal structures – a medium size marquee in the same style as the Lotus Belles, which is perfect as a reception, bar, guest lounge etc.

Wild Hare also provides event lighting and electrics, luxury toilets and showers, a fully licensed bar and professional catering, commercial firework displays, as well as furniture, crockery and linen hire as part of the glamping package.

In terms of customer excellence, it offers a full build and break service and an experienced crew who can offer reception/concierge 24/7.

Committed to providing excellent customer service, the team can take customer bookings direct if required and deal with all payments. In addition, Wild Hare offers flexible, staged payment terms, is fully insured (public/product/employers’ liability) and offers full flexibility on dates in the event of a Covid postponement.



Outdoor CinemaEllievision AV
07790 132298

Ellievision AV works hard to understand the needs of the venues it works with in order to help deliver superb experiences for customers and drive incremental revenue.

In 2020 Ellievision assisted venues in diversifying in the face of Covid-19 to offer safe outdoor cinema experiences and bring a new demographic through their doors. The cinema experiences were a platform for venues to advertise their upcoming events and drive return visitors.

As part of its comprehensive package, Ellievision can organise all licenses, provide uplighters or festoon lighting for evening shows and walk venues through the process from start to finish. As an AV company, it can advise clients on all manner of enhancements for their events, ensuring customer satisfaction.



Handcrafted Marquee StructuresBarkers Marquees
01883 337099

Customer excellence is at the heart of Barkers Marquees’ offering to the events industry, where temporary structures need to be both stunning and easy to construct/de-rig, as well as venues, who look for semi-permanent installations.

The team spends time understanding customers’ requirements so that the options offered meet those needs. Barkers’ wide range of marquees, including ‘peg and pole’, clear span, frame and stretch tents, offer solutions to suit most situations and budgets. As structures are made to order, specifications are tailored with regards to fabric, framework and accessories including windows, doors, floors and linings.

Marquees are handcrafted in Barkers’ UK workshops, meeting British and European Standards for structural stability and fire retardancy. With over 100 years of marquee manufacture behind it, Barkers is well positioned to provide a quality product and excellent customer service.



Domes from Twilight TreesTwilight Trees
01962 877644

Twilight Trees has expanded its Living Spaces range with the launch of ‘Domes’. Domes allow venues to diversify their offering by enabling outside space to be used throughout the seasons and their uses are inexhaustible. They are cosy, stylish, and come with novelty factor in spades. The transparent structures are of the highest quality and are available to buy and to rent.

Enjoy the great outdoors, with the comfort of being indoors – give your guests the freedom to enjoy outside spaces when weather would usually restrict them. Cool summer evenings and crisp winter days, Domes open up so many more possibilities to enjoy to the simple things in life.

Open air events go under cover – Domes enable guests to enjoy Britain’s much anticipated outdoor events season with the sole purpose to enjoy, not endure. These structures not only enhance the experience but offer the security that the event can be enjoyed in all weathers.

A hospitality lifeline – Dome dining is the new experiential trend that is offering hospitality venues the ability to maximise capacity and use outside space without being restricted by the weather.

A safety bubble – Domes offer that extra safety aspect that many people now simply don’t feel comfortable without. They allow people to separate themselves from other groups while still enjoying a social setting.



Greendown Shepherd HutsGreendown Shepherd Huts
01179 869685

Offer your events clients a touch of glamping luxury with a shepherd hut from Greendown – perfect as a bridal/honeymoon suite, or as exceptional accommodation for conference delegates.

Greendown can build bespoke huts or offers its bestselling 20x7ft bed and breakfast hut. With a lifespan of 20-40 years plus, and an investment repayment period of around two years, it is a great solution to earning extra revenue. Being mobile, some planning rules can be avoided, although always seek advice from a planning expert. With this hut, your guests can eat, sleep and wash with full bathroom facilities. The standard model comes fully furnished with blinds, oak steps, a log burner and underfloor heating (suitable for all year round use). Within hours of delivery it can be earning you money.

Greendown can fulfil multiple orders – visit the workshop in Keynsham to view the latest shepherd hut models and talk to the team.

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