Man swimming in water

Open Water Opportunities

Charlotte Winship investigates the demand for open water swimming venues. Coastal bay, lake, reservoir or river – water vistas have been highly prized by property owners for centuries for their visual charm and the associated […]

Manor House

Fresh Air Thinking on Loyalty

Andrew White says now is not the time to discount but to think about a rebate on total annual spend for business events. The market is back, apparently. Without doubt it depends on who you […]

Bad Reviews

Bad Reviews

Handle customer feedback and avoid adverse reviews with advice from Caroline Cooper. If you’ve ever had a damning review on social media, you know how it can really feel – as if someone has smacked […]

People attending Broadlands in Hampshire

Land for Events

If you are fortunate to sit on a significant piece of land then you could be of great interest to outdoor event organisers. You may even be tempted to organise something yourself. However, be it […]

Person working during COVID

Hybrid Flexibility

Being flexible will be the most important trait for the next 12 months as we all hope that stability returns to the corporate events market. The one thing that corporate event organisers have learned recently […]

Tipi in a field

Adding Value

Nervous of upselling? Try the term ‘adding value’ to increase sales instead says Caroline Cooper. As business owners we know that often the profit is in those all important additional sales – more so now […]


A Rapid Evolution

A look into the future for UK wedding and events venues with Charlotte Winship. Whilst we await the results of the recent pilot events, the UK weddings and events industry is gearing up for the […]

Ghost made out of a sheet

Ghost Events

With a surge in enquiries, savvy venues need to keep an eye to business at risk of being ghosted, writes Andrew White. The locks are lifting and along with the massive sigh of relief, there’s […]

filling the gap

Filling the Gap

Caroline Cooper shares nine tips for attracting and retaining new team members. The past year has given people plenty of time for reflection. Whether they’ve been made redundant, or simply felt forgotten whilst on furlough, […]

Staff furlough

Back to Work

How to re-engage your team post lockdown. The excitement is palpable. There is so much pent up demand, and still lots to do before reopening. But… How long have your team been on furlough? Whether […]

Typewriter typing a story


Charlotte Winship explains how the art of telling a story can increase venue sales. One of my favourite parts of venue management is venue sales. The thrill of winning another booking, successfully achieving your target […]

Wedding party gathered for a photo

Destination Venues

We pick Kelly Chandler’s brains on the trend towards destination weddings. What is a destination wedding? A destination wedding is a wedding celebration that takes place in a location that’s quite far away from the […]